Customer Support Executive at kwikster innovation optimisations pvt ltd
Who can apply
- Experience
- No experience required
About this role
About the Company Kwikster Innovation Optimisations Pvt Ltd is seeking enthusiastic and customer-focused talent to join its support team in Jaipur. The organization values clear communication, problem-solving, service quality, and a positive customer experience across every interaction. Responsibilities Respond to customer questions through the assigned support channels with patience, professionalism, and accuracy. Understand customer concerns, provide suitable resolutions, and escalate complex issues to the appropriate internal team. Maintain clear records of conversations, requests, follow-ups, and issue status in company systems. Coordinate with relevant teams to ensure timely closure of customer queries and communicate updates effectively. Identify recurring concerns and share useful feedback to help improve support processes and customer satisfaction. Requirements Freshers are welcome to apply; candidates with a strong service mindset will be considered. Good verbal and written communication skills in English and Hindi. Basic computer knowledge and the ability to learn support tools and processes quickly. Strong listening skills, empathy, attention to detail, and a dependable approach to work. Ability to work full time from the Jaipur office and handle customer interactions professionally.
Questions freshers ask
Is this role open to freshers?
Yes. kwikster innovation optimisations pvt ltd has listed this Customer Support Executive role as open to candidates with no prior full-time experience, which is why it appears on Umbrix's fresher feed.
Does applying cost anything?
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Is this job still open?
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