Telesales at Dhansri Infrax Pvt Ltd

Role of the Candidate: Make outbound calls to potential customers, architects, interior designers, contractors, dealers, corporate offices, institutions, and project clients. Generate leads and identify new business opportunities for modular furniture, office furniture, workstations, chairs, storage units, and related products . Explain product features, specifications, pricing, customization options, warranty, and delivery timelines. Understand customer requirements and recommend suitable furniture/chair solutions. Follow up regularly with leads, quotations, enquiries, and prospective customers. Coordinate with the sales, design, production, and dispatch teams to ensure smooth order processing. Prepare and maintain daily call reports, lead status, follow-up schedules, and sales pipelines. Convert qualified leads into enquiries, quotations, and confirmed orders. Maintain good relationships with existing customers and generate repeat business. Handle basic customer queries and coordinate with the concerned department for technical or commercial clarification. Achieve monthly/quarterly calling, lead-generation, appointment, enquiry, and sales targets . Maintain accurate customer data and update CRM/Excel records. Conduct follow-up through telephone, WhatsApp, email, and other business communication channels. Requirements: Graduate / MBA / equivalent preferred Experience: 1-3 years in tele-sales/inside sales; furniture industry experience preferred Industry: Modular Furniture / Office Furniture / Chairs / Interior Products Employment Type: Full-time Minimum 1-3 years of experience in tele-sales, inside sales, B2B sales, or furniture sales preferred. Experience in modular furniture, office furniture, chairs, interior products, or building-material products will be an advantage. Excellent Hindi and English communication skills; additional regional language is an advantage. Good convincing, negotiation, and customer-handling skills. Ability to understand customer requirem