Telecaller Executive - Merchant Support at Offer Studios Private limited
Who can apply
- Experience
- No experience required
About this role
About the Role: We are looking for a motivated Telecaller to support our merchant partners across the TOSS journey. In this role, you will assist merchants with onboarding, guide them through our payment and EMI services, and resolve their queries over the phone. This is a full-time, office-based position with an attractive incentive structure that allows you to earn beyond your fixed salary based on performance. Key Responsibilities: Contact new merchants and guide them through the onboarding process. Explain the TOSS payment and EMI offerings clearly and accurately. Address merchant queries in a professional and helpful manner. Resolve issues on call or escalate them to the relevant team when required. Follow up with merchants to ensure timely resolution of their concerns. Maintain accurate records of all interactions. Eligibility Criteria: Graduate in any discipline. Strong communication skills in Hindi and English. A polite, clear, and confident telephone manner. Basic proficiency with computers and mobile applications. Freshers are welcome to apply; prior experience is an added advantage. Preferred Skills: Previous experience in a call center, customer support, or telecalling role. Familiarity with payments, EMI, or merchant-facing services.
Questions freshers ask
Is this role open to freshers?
Yes. Offer Studios Private limited has listed this Telecaller Executive - Merchant Support role as open to candidates with no prior full-time experience, which is why it appears on Umbrix's fresher feed.
Does applying cost anything?
No. Applying is free, and it always should be. Umbrix runs every listing through a scam filter before publishing it, and any posting that asks for a registration fee, a security deposit or a training charge is rejected outright. If this employer asks you for money at any stage, that is a scam — stop and report it.
Where does this listing come from?
This posting was collected from Offer Studios Private limited's own careers listing or a licensed job feed, checked by our scam filter, and re-verified on each ingest run. The Apply button sends you to the original posting — Umbrix never sits between you and the employer.
Is this job still open?
Umbrix re-checks every listing against its source on a schedule and closes any posting that disappears. This it & software role was still live at the last check. If the employer's page says otherwise, it closed since then.