Tele caller - Associate at Paytm
Who can apply
- Experience
- 1+ years
About this role
Job Role : Telecaller
Job Location : Goregaon, Mumbai
Education : Graduation
About Us:
Paytm is India's leading mobile payments and financial services distribution company. Pioneer
of the mobile QR payments revolution in India, Paytm builds technologies that help small
businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and
bring them to the mainstream economy with the help of technology.
About the team:
Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
About the role:
They will be responsible for collection targets of the assigned branches. They
will be required to meet the target of the assigned product. Follow the legal guidelines for
collection agencies & in-house collections.
Expectations/ Requirements:
1. To achieve collection targets of the Respective Branch assigned.
2. Meeting the Target on the product assigned for Collections.
3. Ensuring legal guidelines are compiled for the entire collection structure in letter and sprits.
4. Ensure that the collection agencies and In-house collectors adhere to the legal guidelines
provided by the law in force.
5. Ensure adherence to the Code of Conduct.
6. Continuously monitoring collection agencies and In-house collectors to identify fraudulent
practices and ensure that no loss is incurred due to such activities.
Superpowers/ Skills that will help you succeed in this role:
1. He or she should have more than 1 year of relevant experience in Collections role
2. Excellent Communication Skills
3. Negotiations skills - strong bias for driving results in a High performance environment
4. Strong Relationship and Leadership skills
5. Working Knowledge of Computers
6. Growth Mindset
7. Demonstrated success and achievement orientation.
8. Willingness to experiment and improve continuously
Why join us:
1. A collaborative output driven program that brings cohesiveness across businesses through
technology
2. Improve the average revenue per use by increasing the cross-sell opportunities
3. A solid 360-degree feedback from your peer teams on your support of their goals
4. Respect, that is earned, not demanded from your peers and manager
Questions freshers ask
Is this role open to freshers?
Yes. Paytm has listed this Tele caller - Associate role as open to candidates with no prior full-time experience, which is why it appears on Umbrix's fresher feed.
Does applying cost anything?
No. Applying is free, and it always should be. Umbrix runs every listing through a scam filter before publishing it, and any posting that asks for a registration fee, a security deposit or a training charge is rejected outright. If this employer asks you for money at any stage, that is a scam — stop and report it.
Where does this listing come from?
This posting was collected from Paytm's own careers listing or a licensed job feed, checked by our scam filter, and re-verified on each ingest run. The Apply button sends you to the original posting — Umbrix never sits between you and the employer.
Is this job still open?
Umbrix re-checks every listing against its source on a schedule and closes any posting that disappears. This it & software role was still live at the last check. If the employer's page says otherwise, it closed since then.
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