Technical Support Executive at Elxer Communications Pvt. Ltd.
Who can apply
- Experience
- No experience required
About this role
Elxer Communications Pvt. Ltd. is hiring for Technical Support Executive About the Company Elxer Communications Pvt. Ltd. is a leading company in the ISP/Telecom sector, dedicated to providing exceptional internet and telecommunication services. We are committed to innovation and customer satisfaction, striving to connect communities and businesses with reliable and high-speed communication solutions. Join our dynamic team and contribute to a future where connectivity empowers everyone. Responsibilities Provide first-line technical support to customers via phone, email, and chat. Diagnose and resolve technical issues related to internet connectivity, telecommunication services, and related hardware/software. Escalate complex issues to senior technical staff when necessary, ensuring timely resolution. Document all customer interactions and technical issues accurately in the CRM system. Educate customers on product features and troubleshooting steps. Maintain a high level of customer satisfaction through professional and courteous service. Collaborate with other departments to improve overall service delivery. Requirements Fresher candidates are welcome to apply. Strong problem-solving skills and a keen interest in technology. Excellent communication and interpersonal skills. Ability to work effectively in a fast-paced environment. Basic understanding of networking concepts and operating systems. Prior experience in customer service or technical support is a plus, but not mandatory. Candidates from an ISP/Telecom background will be given preference.
Questions freshers ask
Is this role open to freshers?
Yes. Elxer Communications Pvt. Ltd. has listed this Technical Support Executive role as open to candidates with no prior full-time experience, which is why it appears on Umbrix's fresher feed.
Does applying cost anything?
No. Applying is free, and it always should be. Umbrix runs every listing through a scam filter before publishing it, and any posting that asks for a registration fee, a security deposit or a training charge is rejected outright. If this employer asks you for money at any stage, that is a scam — stop and report it.
Where does this listing come from?
This posting was collected from Elxer Communications Pvt. Ltd.'s own careers listing or a licensed job feed, checked by our scam filter, and re-verified on each ingest run. The Apply button sends you to the original posting — Umbrix never sits between you and the employer.
Is this job still open?
Umbrix re-checks every listing against its source on a schedule and closes any posting that disappears. This it & software role was still live at the last check. If the employer's page says otherwise, it closed since then.