Support Executive - Tiruppur at YENNES Infotec P Limited

Job Responsibilities We would expect you to achieve the responsibilities delegated within a minimum turnaround time Handle customers' issues at various locations in and around Tirupur on technical queries and other issues on Tally Prime and give them the right solutions. It is your accountability to procure AMC for licenses sold as well as to promote and procure Customized orders. This requires system study and documentation and understanding of the client's business process. Maintain a log of the calls handled- Onsite/Remote or Telephonic for the day and share it with the team head and team members. Maintain high-quality customer support with the least turnaround time and with minimal escalations on calls. Train the user on Tally Prime and give quality knowledge on the features and uses. Update the suite CRM and report on all the calls/ work done. Job Specification: Looking only for Commerce Graduates Must have knowledge as well as Experience in Tally Prime Preferred Male candidates only Must have a vehicle (2-wheeler) and be willing to travel locally. This is a full-time, Field work position based in Tiruppur, Tamil Nadu, within the accounting and business support industry. The compensation range is ₹4-5 LPA, depending on relevant experience and role fit.