Software Engineer I - Salesforce at Zoominfo
Who can apply
- Experience
- No experience required
About this role
<div class="content-intro"><p>ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.</p></div><p>Internal stakeholder focused Tier 1 Support Specialist with a primary focus on business operations, Salesforce troubleshooting, and Lead-to-Order (L2O) ticket management. Hands-on experience resolving day-to-day operational issues, performing data maintenance, and providing light quality assurance (QA) assistance. Skilled in partnering with business stakeholders to resolve production tickets, maintain system integrity, and support end-to-end business processes. Eager to expand technical support capabilities while ensuring high-quality system performance through diligent issue resolution and testing support.</p> <p><strong>Job Role Overview</strong></p> <p><strong>Job Title:</strong> Tier 1 Support Specialist </p> <p><strong>Job Level:</strong> SWE1 (Entry to Junior Level)</p> <p><strong>Department:</strong> Product & Engineering / Technology Delivery</p> <p><strong>Role Type:</strong> Full-time</p> <p>The Tier 1 Support Specialist serves as the primary point of contact for daily business operations, specifically focusing on Salesforce and Lead-to-Order (L2O) support. This role is responsible for managing day-to-day support tickets, troubleshooting Salesforce user issues, and performing routine data maintenance. Additionally, you will provide light QA assistance to ensure system changes align with business needs. Working closely with cross-functional teams, you will help resolve production issues, document support processes, and ensure that operational workflows run smoothly and meet quality standards.</p> <p><strong>Job Description & Key Responsibilities</strong></p> <p><str
Questions freshers ask
Is this role open to freshers?
Yes. Zoominfo has listed this Software Engineer I - Salesforce role as open to candidates with no prior full-time experience, which is why it appears on Umbrix's fresher feed.
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