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Sales Executive at Celestile

CelestileBangalore, Karnataka
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About this role

About the Role: As a Sales Executive, you will be responsible for handling walk-in customers, understanding their requirements, driving sales conversions, coordinating with internal teams, and ensuring a seamless customer experience from inquiry to project handover. Responsibilities: Attend to walk-in customers professionally. Understand customer requirements, including design preferences, space, and budget. Deliver premium product presentations and provide design consultation. Build trust and maintain strong customer relationships. Capture customer requirements by completing the Customer Selection Form. Record design selections, quantities, client preferences, reference images, and selected materials. Convert customer inquiries into confirmed orders. Negotiate effectively and collect advance payments. Explain the onboarding process and obtain client signatures. Clearly communicate project timelines, processes, and deliverables. Prepare detailed quotations, including product codes, quantities, and pricing. Share quotations within 24 hours. Coordinate site visits with clients and site engineers. Verify measurements and revise quotations, if required. Handover complete order details, drawings, sketches, reference images, and selection forms to the CRM team. Follow up on social media leads and inquiries. Conduct Zoom presentations and in-person meetings to close sales. Convert Instagram, WhatsApp, website, and other digital inquiries into customer visits and confirmed orders. Prepare presentations for customer meetings. Follow up with prospects daily until order closure. Key Performance Indicators (KPIs): Monthly sales value. Average order value. Walk-in conversion rate. Lead conversion rate. Number of follow-ups completed. Quotation turnaround time (within 24 hours). Response time (within 30 minutes). Accuracy of quotations. No incorrect customer commitments. Immediate handling of walk-in customers. Requirements: Strong communication and sales skills. Proven ability t

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