Sales Development Representative at Observeai
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About this role
<p><strong>About Us</strong></p> <p>Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations.</p> <p>Each AI agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work.</p> <p>Built on a CX-native foundation, Observe.AI works with 300+ global brands in Financial Services, Insurance, Healthcare and Consumer Services, including brands like DoorDash, Affordable Care, to improve customer satisfaction, boost productivity, and deliver consistent, scalable performance across every customer interaction.</p> <p><strong>The Opportunity</strong></p> <p>We’re looking for a driven, high-energy Sales Development Representative to help fuel our growth through strategic outbound prospecting. This role is ideal for someone who thrives in a fast-paced environment, enjoys creating opportunities from the ground up, and is motivated by turning cold prospects into meaningful sales conversations.</p> <p>As an SDR, you’ll be on the front lines of our go-to-market organization, identifying high-potential accounts, researching key stakeholders, and executing thoughtful outbound outreach across phone, email, LinkedIn, and other channels. You’ll be responsible for breaking into target accounts, generating qualified meetings, and building the early-stage pipeline that drives our sales organization forward.</p> <p>This is a great opportunity for someone who wants to sharpen their prospecting and sales skills, learn how to se
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