Operations Executive at Freight Tiger
Who can apply
The employer hasn’t stated batch, branch or CGPA requirements for this role. Upload your résumé to see how well you match.
About this role
Key Responsibilities Adding trip details on desktop/phone. Making outbound calls (telecalling) to customers/clients for coordination, follow-ups, issue resolution, and service updates. Handling and Training customers on mobile and desktop applications. Preparation of Daily MIS for different clients Handling Customer queries and providing solutions. Follow up to ensure that appropriate actions were taken on customers' requests Refer unresolved customer grievances or special requests to Operationsʼ Manager Extensively calling and communicating via other media with multiple stakeholders on a daily basis Calling multiple stakeholders extensively Requirements Efficient in handling and communicating with customers Ability to listen and active problem-solving skills Good interpersonal skills, excellent verbal communication & basic written communication Advanced knowledge of Excel Decent knowledge of mobile apps and desktop applications. Qualification: High school degree or equivalent Ready to work 6 days a week
Questions freshers ask
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