Office Admin Associate at Rush Coworks Private Limited

Job Summary: We are seeking a dynamic, customer-focused, and organized Centre Manager / Community Manager to oversee the day-to-day operations and member experience at our managed office facility. The ideal candidate will act as the primary ambassador of our brand, ensuring seamless facility functioning, fostering a vibrant professional community, and driving client satisfaction and retention. Key Responsibilities: Facility & Operations Management Oversee daily centre operations, ensuring the workspace, common areas, meeting rooms, and amenities are maintained to the highest standards of cleanliness, safety, and functionality. Coordinate with internal maintenance teams, facility vendors, and third-party service providers to ensure prompt resolution of infrastructure, IT, and maintenance issues. Monitor utility systems, security protocols, and inventory levels (office supplies, pantry items, etc.) to prevent disruptions. Implement and enforce building policies, health and safety standards, and security procedures. Community Engagement & Client Relations Serve as the main point of contact for all client tenants, greeting visitors, onboarding new members, and addressing day-to-day inquiries or concerns. Foster an engaged, professional, and collaborative community by organizing networking events, workshops, and member engagement activities. Build strong, lasting relationships with client leadership and teams to understand their evolving workspace needs and ensure high retention rates. Administrative & Financial Coordination Manage day-to-day administrative workflows, including meeting room bookings, visitor logs, and mail/package handling. Assist with client billing inquiries, tracking service requests, and maintaining accurate records of asset allocation and space utilization. Coordinate with third-party vendors and contractors, tracking vendor performance against established service level agreements (SLAs).