International Voice Process Executive at Careersource
Who can apply
- Experience
- No experience required
About this role
Responsibilities Manage inbound and outbound customer inquiries via voice calls professionally and efficiently. Address client concerns, resolve disputes, and deliver exceptional customer service in accordance with established quality standards. Maintain thorough documentation of customer interactions and call summaries in internal CRM systems. Comfortably manage rotational night shift schedules to support international clients. Collaborate effectively with cross-functional support teams to ensure prompt issue escalation and resolution. Requirements Strong verbal and written English communication skills. Willingness and flexibility to work standard night shifts. Open to fresh graduates as well as experienced voice support professionals (0-3 years of experience). Relevant background in customer service or BPO industry operations is an advantage. High school diploma, bachelor's degree, or equivalent educational qualification.
Questions freshers ask
Is this role open to freshers?
Yes. Careersource has listed this International Voice Process Executive role as open to candidates with no prior full-time experience, which is why it appears on Umbrix's fresher feed.
Does applying cost anything?
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Where does this listing come from?
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Is this job still open?
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