International Voice Process Associate at Heaven Nova Talent Solutions

About the Company Heaven Nova Talent Solutions is hiring customer-focused associates for international voice and non-voice process opportunities in Chennai. This opening is designed for candidates with strong communication abilities who can support customers and business operations serving UK and US markets. The role offers a structured selection process, immediate joining opportunities, and support for eligible relocating candidates. Responsibilities Handle international voice interactions for UK and US customers with clarity, professionalism, and empathy. Support relevant BPO operations, AR calling, international voice calling, and customer service activities. Depending on business requirements, work on non-voice assignments including chat process, Luma, UK chat, and Amazon chat. Follow process guidelines, maintain accurate records, and meet quality and productivity expectations. Work the complete night shift and coordinate effectively with team members and supervisors. Participate in one telephonic interview round followed by one virtual interview round. Requirements Minimum qualification: 12th pass. Freshers and experienced candidates may apply; candidates currently pursuing a course are not eligible. Excellent spoken and written communication skills are essential. Willingness to work a complete night shift and join during October 2026 is required. Relevant exposure to voice, UK/US voice, AR calling, international voice calling, BPO, BPO operations, chat process, Luma, UK chat, or Amazon chat will be useful. This is a full-time, in-office position based in Chennai with 100 openings. Cab facilities are provided, and 14 days of accommodation are available only to candidates relocating for the role. Compensation: ₹20,000-₹75,000 per month, depending on suitability and process allocation.