International Customer Support at Lyros Technologies

Job Description - International Customer Support Executive Position: Customer Support Executive Location: Bengaluru Process: International Customer Support - Voice Process Interview Mode: Virtual Interview Experience: Freshers & Experienced Candidates Eligibility Criteria Qualification: PUC / Any Graduate Experience: Freshers and experienced candidates can apply Communication: Excellent English communication skills Shift: Comfortable working in rotational shifts, including night shifts Skills: Strong verbal communication, active listening, and customer-handling skills Who Can Apply: Freshers Experienced Key Responsibilities Handle customer queries from international customers through voice support. Provide accurate information and resolve customer concerns professionally. Understand customer requirements and provide appropriate solutions. Maintain high standards of customer service and quality. Meet process, productivity, and service-level targets. Ensure a positive customer experience during every interaction. Follow company policies, process guidelines, and quality standards. Document customer interactions accurately in the required systems. Candidate Profile We are looking for candidates with: Excellent spoken English and good pronunciation. Strong listening and interpersonal skills. A customer-focused and professional approach. Good problem-solving and decision-making abilities. Willingness to work in rotational/night shifts. Ability to handle international customers professionally. Positive attitude and willingness to learn. Interview Process Virtual Interview Shortlisted candidates will be contacted with the interview details and joining instructions. Note: Candidates should have good English communication skills and be comfortable working in rotational/night shifts for the international voice process.