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Executive - Customer Happiness Desk at BVC Logistics Pvt Ltd
Who can apply
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About this role
BVC Logistics Pvt Ltd is hiring for Executive - Customer Happiness Desk About the Company BVC Logistics Pvt Ltd is seeking a dedicated Customer Happiness Executive to join their team. This role is crucial as the executive will be the primary point of contact for customers and partners, representing BVC Logistics. Responsibilities Handling customer grievances & complaints through e-mails, telephonic conversation and meetings. Following up with clients for payments. Handling all inbound calls from customers and resolving their queries, complaints and requests. Ensuring customer satisfaction. Providing customer resolutions for various services and technical problems. Requirements Fluent in English and Hindi. Friendly, learner, and research-oriented. Outspoken and courageous. Graduate with a minimum of 6 months experience in the Logistics Industry.
Questions freshers ask
Is this role open to freshers?
BVC Logistics Pvt Ltd hasn't stated an experience requirement for this role. Umbrix only lists roles that are fresher-eligible or leave experience unstated, so it's worth applying and letting the employer decide.
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