Customer Support Representative (Remote, Project Based) at Freshprints
Who can apply
The employer hasn’t stated batch, branch or CGPA requirements for this role. Upload your résumé to see how well you match.
About this role
<h3 style="text-align: justify;"><span style="font-size: 14pt; font-family: arial, helvetica, sans-serif;"><strong>About Frontier</strong></span></h3> <p style="text-align: justify;"><span style="font-size: 14pt; font-family: arial, helvetica, sans-serif;"><a href="https://www.hirefrontier.com"><strong>Frontier</strong></a> is a subsidiary of <strong>Fresh Prints</strong>. Fresh Prints is a New York-based, fast-growing, fully remote, 150-person company with most of our team based in India and the Philippines. A few years ago, Fresh Prints began helping other fast-growing companies build their teams. We got so good at it that we spun out a new company to focus exclusively on that — and called it <strong>Frontier</strong>.</span></p> <p style="text-align: justify;"><span style="font-size: 14pt; font-family: arial, helvetica, sans-serif;">At Frontier, we help companies grow full-time, cross-functional teams abroad. We hire the smartest people and place them into the best companies. In three years, we’ve never lost a client. If you’re interested in a Frontier role and you apply and are accepted, <strong>we’ll screen you through video assessment, written assessments and interviews</strong> and aim to get you an interview for a full-time job within the month. </span></p> <p style="text-align: justify;"><span style="font-size: 14pt; font-family: arial, helvetica, sans-serif;"><strong>Think of us as your personal talent agent — and good luck with the application!</strong> 😊</span></p> <p style="text-align: justify;"> </p> <h2 style="text-align: justify;"><span style="font-size: 14pt;">About the Role</span></h2> <p style="text-align: justify;"><span style="font-size: 14pt;">We’re looking for Customer Support Representatives to provide Tier 1 customer support to Parkade users during US hours.</span></p> <p style="text-align: justify;"><span style="font-size: 14pt;">You’ll primarily handle customer inquiries through email, helping users troubleshoot issues, complete
Questions freshers ask
Is this role open to freshers?
Freshprints hasn't stated an experience requirement for this role. Umbrix only lists roles that are fresher-eligible or leave experience unstated, so it's worth applying and letting the employer decide.
Does applying cost anything?
No. Applying is free, and it always should be. Umbrix runs every listing through a scam filter before publishing it, and any posting that asks for a registration fee, a security deposit or a training charge is rejected outright. If this employer asks you for money at any stage, that is a scam — stop and report it.
Where does this listing come from?
This posting was collected from Freshprints's own careers listing or a licensed job feed, checked by our scam filter, and re-verified on each ingest run. The Apply button sends you to the original posting — Umbrix never sits between you and the employer.
Is this job still open?
Umbrix re-checks every listing against its source on a schedule and closes any posting that disappears. This it & software role was still live at the last check. If the employer's page says otherwise, it closed since then.