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Customer Support Executive at Fincare
Who can apply
- Experience
- No experience required
About this role
Fincare is hiring for the role of Customer Support Executive! About the Company: Fincare is actively seeking a Customer Support Executive to join our dedicated Support Team. We are looking for an individual with strong communication skills, a customer-friendly approach, and the ability to handle customer queries professionally through various channels. Responsibilities: Handle customer inquiries efficiently via calls and WhatsApp. Assist customers with all loan settlement-related queries. Understand and address customer concerns, providing appropriate and timely assistance. Maintain accurate records of customer interactions and ensure diligent follow-ups. Coordinate seamlessly with internal teams to facilitate swift resolution of customer issues. Strive to ensure a high level of customer satisfaction in every interaction. Requirements: Excellent verbal and written communication skills are essential. Basic computer literacy is required. Possess strong problem-solving capabilities and interpersonal skills. Demonstrate a customer-focused and professional attitude at all times. Prior experience in customer support is preferred, but not mandatory. Freshers with exceptional communication skills are also encouraged to apply.
Questions freshers ask
Is this role open to freshers?
Yes. Fincare has listed this Customer Support Executive role as open to candidates with no prior full-time experience, which is why it appears on Umbrix's fresher feed.
Does applying cost anything?
No. Applying is free, and it always should be. Umbrix runs every listing through a scam filter before publishing it, and any posting that asks for a registration fee, a security deposit or a training charge is rejected outright. If this employer asks you for money at any stage, that is a scam — stop and report it.
Where does this listing come from?
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