Customer Success Specialist II at Rubrik

<p>&nbsp;</p> <p style="text-align: center;"><span style="text-decoration: underline;"><strong>Customer Success Specialist II</strong></span></p> <p><span style="font-weight: 400;">Location: Bangalore</span></p> <p><span style="font-weight: 400;">Shift:- EST (5:30 P.M IST- 2:30 A.M IST)</span></p> <p><strong>Job Description:</strong></p> <p><span style="font-weight: 400;">Customer Success Specialist is a critical role within the Customer Success Organization. Customer Success Specialist will be responsible for driving customer success by ensuring customer retention and adoption of Rubrik’s SaaS products and technology. Optimize. Customer Success Manager will be a key point of contact, a trusted advisor to Rubrik’s customers and partners and works closely with cross functional teams such as Support, Product, Engineering, and other internal teams to deliver value to customers. Come and grow your career in the Cloud Data Management and Data protection space by helping us enable our customers to achieve success.</span></p> <p><span style="text-decoration: underline;"><span class="s1"><strong>&nbsp;</strong></span></span></p> <p><strong>Essential Duties and Responsibilities:</strong></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Be the trusted advisor for Rubrik’s enterprise customers with a key focus on driving </span>Product activation, adoption of product and features by leverage customer usage analytics and deployment</li> </ul> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Demonstrate thorough understanding of Rubrik’s products and technology solution.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Provide technical and functional demonstrations to customers and address any challenges</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Leverage insights from the various products and customer behavior analytics to identify predictive indicators of churn and consumption risk