Customer Success & Operations Associate - Night shift at Assistly | Senior Care Software
Who can apply
The employer hasn’t stated batch, branch or CGPA requirements for this role. Upload your résumé to see how well you match.
About this role
Key Responsibilities: Customer Success & Onboarding Take ownership of Assistly customers after technical implementation is completed. Conduct post-implementation onboarding and help customers understand billing, invoicing, and ongoing operational processes . Serve as a point of contact for customer billing and account-related questions. Coordinate with Sales, Technology, and Finance teams to resolve customer issues. Follow up proactively with customers and help ensure a positive ongoing SaaS cu…
Questions freshers ask
Is this role open to freshers?
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