Customer Success Internship at Flick2Know Technologies Pvt. Ltd.

Flick2Know Technologies is hiring for Customer Success Intern! Responsibilities of the Intern: Work closely with external and internal stakeholders to ensure smooth and timely Project Execution Conduct in-depth training sessions for Client Project stakeholders on using the Product Assist with high severity requests or issue escalations as needed Guide client on product features and how to use them Drive Client Scale-Ups to reach enterprise level penetration Update client about new feature developments and enhancements according to client business requirements Monitor client accounts to ensure product adoption and usage Demonstrate the product to client pre-execution, if needed Ensure customer satisfaction and build strong customer relationships Requirements: Engineering graduates with 0-1 years of experience Excellent verbal & written communication & presentation skills Ability to multi-task and work in a challenging fast paced environment Go-getter attitude and a strong work ethic Proficient in MS Excel & PowerPoint Excellent problem-solving skills, attention to detail and solution-oriented attitude Enthusiasm about technology with demonstrated technical aptitude About FieldAssist: Founded in 2014, FieldAssist is a new-age B2B SaaS organization that solves FMCG/ CPG problems with technology solutions. We facilitate over 550+ companies and 60,000 field sales professionals every day, making a positive difference to the lives of small Kirana stores, their customers, and their bottom lines. Today, FieldAssist has a whole host of products that offer end-to-end automation of the sales supply chain of our clients. Premier brands like Bisleri, Eureka Forbes, Philips, Everest Spices trust us as their technology and growth partner.