Customer Success at Impact Infotech Pvt Ldt

Impact Infotech Pvt Ldt is hiring for Customer Success About Impact Infotech Pvt Ldt Impact Infotech Pvt Ldt is seeking a driven individual to join our team in Mumbai. We are looking for someone passionate about customer interaction and achieving targets in a fast-paced environment. Responsibilities Onboard and activate transporters, ensuring a smooth and effective transition to our platform. Drive new sign-ups and consistently hit daily and monthly targets. Handle customer queries and resolve issues efficiently, maintaining high satisfaction. Take ownership of renewals, retention, and upsells to contribute to business growth. Requirements 1-3 years of experience in Customer Success, Support, Telecalling, BPO, or Tele-sales. Strong verbal communication skills are essential for effective calls and pitching. Proven track record of working in a target-based role, consistently making 100-150 calls/day or more. Must be based out of Mumbai and willing to work from our Mulund office. Graduation is a mandatory educational requirement.