UMBRIX

Customer Service Representative at Tata Consultancy Services

Tata Consultancy ServicesBangalore, Karnataka
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Apply on Tata Consultancy Services’s site

Who can apply

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About this role

Location: Client Premise, Whitefield, Bangalore Shift: Day Shift (Any 9-hour shift between 8:00 AM and 8:00 PM) Work Schedule: 6 Days Working | 1 Rotational Off Transportation: Not Provided Mandatory Requirement ✅ Fluency in English & Hindi Responsibilities: Handle inbound customer calls and manage service emails per defined SLAs Accurately authenticate customers and record interactions in CRM Resolve queries on accounts, cards, payments, digital banking; escalate as per SOP Meet AHT, Firs…

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