Customer Service Executive (BENGALI) at One Oath Foundation
Who can apply
- Experience
- No experience required
About this role
One Oath Foundation is hiring for the role of Customer Service Executive (Bengali Language)! Industry: Ed-tech One Oath Foundation, an ed-tech platform providing services to school students, is looking for a Customer Service Executive fluent in Bengali to join our team in Kolkata. The ideal candidate should have excellent communication skills in both English and Bengali, a passion for education, and a strong desire to help students succeed. Responsibilities of the Candidate: Respond to customer inquiries and resolve complaints via phone, email, or chat in a timely and professional manner Provide exceptional customer service and ensure customer satisfaction Communicate effectively with students, parents, and educators to understand their needs and provide appropriate solutions Collaborate with other teams to ensure a seamless customer experience Assist in developing customer service processes and strategies Conduct customer surveys to gather feedback and improve customer satisfaction Maintain accurate records of customer interactions and transactions Assist in the onboarding process of new customers Requirements: Excellent communication skills in both English and Bengali Prior experience in customer service or a related field is preferred Strong problem-solving skills and the ability to think on your feet Strong organizational and time management skills Ability to work independently and as part of a team Comfortable with technology and proficient in MS Office Suite, Excel Passion for education and desire to make a positive impact on students' lives Flexibility to work occasional evenings or weekends We offer a competitive salary package, opportunities for growth, and a dynamic work environment. If you're passionate about education and want to help shape the future of learning, then we want to hear from you!
Questions freshers ask
Is this role open to freshers?
Yes. One Oath Foundation has listed this Customer Service Executive (BENGALI) role as open to candidates with no prior full-time experience, which is why it appears on Umbrix's fresher feed.
Does applying cost anything?
No. Applying is free, and it always should be. Umbrix runs every listing through a scam filter before publishing it, and any posting that asks for a registration fee, a security deposit or a training charge is rejected outright. If this employer asks you for money at any stage, that is a scam — stop and report it.
Where does this listing come from?
This posting was collected from One Oath Foundation's own careers listing or a licensed job feed, checked by our scam filter, and re-verified on each ingest run. The Apply button sends you to the original posting — Umbrix never sits between you and the employer.
Is this job still open?
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