Customer Service Associate - International Voice Process at Jobgenix
Who can apply
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About this role
Hiring for International Voice Process | Immediate Joining Location: Electronic city, Bangalore Shift: 24/7 Rotational Experience Required: Minimum 0 - 6 months in International BPO Voice Process only Cab Facility: Both Side ( Upto 30 KM ) Important (Read Before Applying): Minimum 6 months of experience in an International BPO Voice Process Experience in US, UK, processes preferred Job Role: Excellent communication skills Respond to inbound customer enquiries using cloud-based tools to review accounts, research policies and provide effective solutions. Deliver timely, accurate and professional customer service; document contact topics and actions in tools. Handle difficult customer interactions positively, escalate issues correctly, and maintain productivity and quality standards.
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