Customer Sales Executive at Silent Infotech Private Limited

Silent Infotech Private Limited is hiring a Customer Sales Executive! Responsibilities Engage with customers through calls, messages, email, and other approved communication channels. Understand customer requirements, explain relevant products or services, and support the sales process from inquiry to conversion. Respond promptly to customer questions, resolve routine concerns, and coordinate with internal teams when escalation is required. Maintain accurate records of leads, conversations, follow-ups, and customer outcomes. Follow up consistently with prospects and customers while delivering a professional and helpful experience. Share recurring customer feedback with the team and contribute to improvements in sales and support processes. Requirements Experience: Open to candidates across experience levels who demonstrate strong communication and customer-handling ability. Interest in customer sales, relationship management, and support operations. Good verbal and written communication skills, active listening, and a solution-oriented approach. Ability to organize follow-ups, manage multiple conversations, and work responsibly in an office environment. Basic computer proficiency and comfort with maintaining customer or lead records. Applicants should be dependable, motivated, and willing to learn the organization's offerings and processes.