Academic Counsellor at Brightchamps Edutech Company
Who can apply
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About this role
About Us: At BrightCHAMPS, we're committed to bridge the gap between traditional education and the skills kids need to thrive in a fast-changing world. Trusted by parents and students across 30+ countries, we deliver world-class learning experiences in technology, STEM, AI, financial literacy, communication, and more. With over 200,000 classes scheduled every month, we're creating a global movement to equip children with the tools they need to lead successful, fulfilling lives with expert-designed courses tailored to each child's age and grade. Role Overview: The Academic Counsellor will connect with parents in the Indian market to understand their child's learning needs and recommend the most suitable BrightChamps programs. The role focuses on consultative counselling, high‐quality conversations, and driving enrolments in a target‐oriented environment. Key Responsibilities: Connect with Indian parents through inbound and outbound calls, WhatsApp, email, and video meetings to explain BrightChamps programs, curriculum, and learning outcomes. Understand the child's current academic level, interests, and goals, and recommend the right courses and learning paths. Convert qualified leads into enrolments by handling objections, clarifying doubts, and clearly communicating the value and benefits of the programs. Maintain disciplined follow‐up and ensure all lead details, interactions, and status updates are accurately recorded in the CRM. Achieve weekly and monthly targets for revenue, conversion, and call‐handling productivity in a performance‐driven setup. Collaborate with Operations, Support, and Academic teams to ensure a smooth enrolment and onboarding experience for Indian parents and students. Work Schedule & Requirements: Work days: 6 days a week, including Saturday and Sunday (weekday off as per business requirement). Shift timing: 12:00 am to 10:00 PM IST (timings might change based on business need). Mode: WFO Laptop: Laptop & WiFi mandatory; candidates must hav
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